5 Ways the Right Software Will Benefit Your Company

5 Ways the Right Software Will Benefit Your Company

Every business owner or manager wants to make sure that their company runs smoothly, is efficient, and makes the most money possible with the least amount of money going out each month. While keeping records on paper was a perfectly reasonable way to manage your company in the past, times have changed. Using field service management software is now the best way to make sure that your company is efficient, tasks are completed on time, and you are turning the biggest profit possible. 1. Enjoy Improved Oversight It’s important for managers to always be aware of what their teams are doing in the field. Instead of relying on employees to be completely honest about the jobs that they are on, with field management software, owners can see in real time where the employees are thanks to GPS tracking. In addition, they will know what time they arrived on the job and when they left, allowing them to track their progress throughout the...
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6 Productivity Benefits of Field Service Management Software

6 Productivity Benefits of Field Service Management Software

In an increasingly competitive and technologically developing market, business owners have a certain obligation to keep up with trends and take advantage of opportunities that can put them in a better position for success. One of these opportunities is the implementation of field service management software into regular business operations. For service industries especially, these applications can be greatly beneficial for a number of reasons. 1. Integration This software allows for the effective integration of a number of different business operations that may include scheduling, invoicing, quoting, and employee management, among many other things that will likely vary depending on the exact software needed. With the integration of these important aspects of business into a single type of software, business operations see an immediate organization improvement, and an organized work environment is a productive one. 2. Mobile Device Connectivity Not only does this software integrate operations, FSM software also connects employees across various mobile devices. This allows management to easily track employee tasks and...
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5 Essential Functionalities in Your Field Service Management Software

5 Essential Functionalities in Your Field Service Management Software

Companies often don’t realize that money is lost when they underutilize assets. Managers should strive to optimize utilization of each asset that the company owns. It is not enough for a company to just have management software in place. Managers should attempt to utilize all the features of field service management software to their full potential. These features can be a key to your business success. Here are essential functions of the field service management software. 1. Electronic Dispatching Switching from phone calls to electronic dispatching can save your sales team more time in the field. Electronic dispatching ensures that your field technicians have adequate time to engage customers and complete assigned tasks efficiently. This functionality lets a manager strike a balance between providing direction and autonomy to their field technicians. 2. Centralized Control Using the centralized scheduling system to coordinate workloads and service calls can improve your company’s efficiency. You could use the central scheduling feature to keep your workers profile attributes such...
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5 Signs You Need a Field Service Management Software

5 Signs You Need a Field Service Management Software

Field service management is an important aspect of operations, especially for companies that have remote workers. However, most businesses do not know when they need to use a field service software. This post will look at five signs that show it is time to use a field service management software. 1. The Office Has a Lot of Paperwork Though paperwork helps run field activities smoothly, too much of it is actually a drawback. Your office can become cluttered, and your employees may spend a lot of time and money going sorting out the paperwork. Field service software allows workers to fill and send compliance forms from their mobile devices without necessarily coming to the office. Some software even allow you to upload and store files in the cloud, saving you the headache of arranging files in the cabinet. 2. Your Workers Miss Deadlines too Often Missing deadlines may be a sign of an ineffective field service management system. You could either be using outdated...
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Four Times Your Field Agents Relied on Mobile Platforms

If you own a business that requires staff to spend time in the field, then you know how often your agents rely on mobile platforms and field service management software. Here are four times when agents most require mobile platforms. 1. Coverage Inconsistencies Traffic, weather, personal issues - all of these factors contribute to coverage delays and inconsistencies. Field service management software mitigates these issues by providing supervisors with agent location, road conditions and mapping. If also provides a record of direct contacts with field agents. These software features allow supervisors to redirect resources efficiently and move agents to areas where coverage is thin. Record keeping assists in after action reviews and analysis which can improve future service. By mitigating coverage inconsistencies, supervisors are able to respond to customer requests without delay. 2. Crisis Situations Should your agents find themselves in an unsafe area, field service management software provides them with secure communication through which they can receive information on changing circumstances. Their location...
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4 Ways Field Management Software Boosts Sales

4 Ways Field Management Software Boosts Sales

Despite the fact that field service management software has become the standard in assisting service businesses to advance their management of their field staff, some service companies are still stacked with the old way of doing things. They are still using paper-based systems and spreadsheets. This is partly because implementing field service management is costly at the initial stages. These organizations don’t want to incur the costs. Unfortunately, this means they can’t remain competitive in the current market. FMS increases sales in the following ways. 1. Good Sales Service In the present competitive marketplace, you need to offer the best customer service to remain a strong force in the market. FMS has apps that gather critical customer information and enables businesses to actively engage their customers. When this happens, the customers are highly likely to be delighted and continue to do business with them. Studies have shown that modern companies are able to experience 100 percent customer retention rate when you meet all...
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5 Key Features to Look for In a Field Service Management Software

5 Key Features to Look for In a Field Service Management Software

The only way a company in the field service management business can ensure maximum returns is to have the highest asset utilization every day. Every vehicle your business owns and every piece of equipment should be used to the maximum to ensure that money isn't lost. What many field service business owners in Canada don't realize is that the company suffers when assets — vehicles and equipment — are set aside waiting for a job. As a business, you can avoid such a situation. How exactly can you do that? By investing in a field service management software. Here are five key features to help you make the most out of your service management software: 1. Quick Access to Resource Stocks Besides making sure that a technician with the necessary skills is available, an FSM software should avail the correct parts and vehicles for the job. There is a functionality that reorders these items when inventory drops below a certain number. Make good...
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Benefits of IPv6 Adoption

Benefits of IPv6 Adoption

IPv6 is the next generation protocol that you should consider deploying in your organization in this ever-evolving age of technology. IPv6 comes with several benefits. However, there is a big need for understanding, training, and documentation in most organizations before the IPv6 adoption. Vendor support is also very critical, especially for beginners. Feature parity is very vital to enhance an efficient transition process. According to most people, customer and community support is integral in enhancing the drive for the IPv6 adoption projects in various companies. Moreover, most experts concur that experience in stuffing is also necessary for an effective adoption. Advantages of Deploying IPv6 Some of the notable benefits of the IPv6 adoption include: a wider IP space, potential for future proofing, staying ahead of the competition in regards to networking and emerging IT trends, being a market leader in regards to innovation and recognition to customers and competitors, and it's easier to recruit engineers who want to work for a focused company....
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How a DNS Firewall Works and Its Importance in Our Systems

How a DNS Firewall Works and Its Importance in Our Systems

Today, the biggest threat posed to businesses and individuals comes from cyber criminals. The greatest threats to us in 2017 and beyond are the cyber criminals. Every time you log on to the Internet you make yourself vulnerable to all sorts of attacks. Updating and downloading options also present real dangers to us. These risks include viruses, spyware and other malware getting injected into your computers or any other Internet-enabled device you might be using. There are many avenues to safeguard and protect our valuable data and info from hackers and other malicious software. One of those avenues involves configuring your DNS Firewall settings correctly. What is a DNS Firewall? DNS, is an acronym used to denote, domain name system and as you might guess, this is the unique name your computer bears. Adding the suffix, “Firewall” changes the meaning of the phrase to now implying the networking measures and protocols adopted by the system to protect itself from known malicious Internet...
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Want Faster And Safer DNS? Try These Amazing Services

Want Faster And Safer DNS? Try These Amazing Services

DNS is usually preconfigured by your Internet Service Provider. But often it lacks speed and fails to block malicious content, and thus, doesn’t give you the best service possible. Instead, you can use these DNS services and access features you require. 1. Comodo Secure DNS Comodo Secure DNS is a free DNS service that offers fast, reliable connections, and pre-configured security measures to block malwares, spywares phishing attempts etc. It is a recursive DNS but also offers authoritative DNS as a paid scheme. It can also offer security schemes like SSL certificates, antivirus, secure email connections and many more. 2. Dyn Internet Guide Dyn is another free service that offers security solutions which counter malware and phishing attempts and even provides typo correction in order to combat cybersquatting. The paid service includes additional functionalities like personalized content filtering as well as hostnames for remote access. 3. FoolDNS Fool is mainly used to block online trafficking, user data analysis and ad generation but can also protect against...
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